Contact us

To notify NOPSEMA of an accident, dangerous occurrence, environmental or structural (well) integrity incident call 1300 674 472. For more information see our report an incident page.

General enquiries

For general enquiries please email communications@nopsema.gov.au. Alternatively, you may call NOPSEMA’s head office in Perth on  +61 (0)8 6188 8700. Please ensure your call is made during business hours (08:30 to 17:00 WST).

Reporting an accident, dangerous occurrence or incident

To notify NOPSEMA of an accident, dangerous occurrence, environmental or structural (well) integrity incident please call 1300 674 472. This line will be answered directly, at any time, depending on the type of incident chosen from the menu options.  Alternatively call within Australia on 08 6188 8990, or from overseas on +61 8 6188 8990.

For more information see our report an incident page.

Feedback and complaints

We value your feedback. You can submit a complaint, raise a concern, provide information, give a compliment or make a suggestion to help us improve. To provide NOPSEMA with your feedback or to make a complaint please see our Feedback and complaints page.

Media enquiries

Media enquiries can be made in writing via email to communications@nopsema.gov.au. Enquiries are responded to during Australian Western Standard Time (GMT/UTC +8:00) business hours.

For urgent media enquiries, please contact 08 6188 8755.

NOPSEMA office locations

Head office

Address: Level 10, 58 Mounts Bay Road, PERTH WA 6000

Post: GPO Box 2568 PERTH WA 6001

Phone: +61 (0)8 6188 8700

Melbourne office

Address: Level 25, 140 William Street, MELBOURNE VIC 3000

Post: PO Box 552, Collins Street West VIC 8007

Telephone: +61 (0)8 6188 8700

Regulatory service charter 

Our Regulatory Services Charter outlines our service standards and expectations to ensure our interaction with you emphasises timeliness, professionalism and courtesy.