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To notify NOPSEMA of an accident, dangerous occurrence, environmental or structural (well) integrity incident call 1300 674 472. For more information see our report an incident page.


General enquiries

For general enquiries please email communications@nopsema.gov.au.

Alternatively, you may call NOPSEMA’s head office in Perth on  +61 (0)8 6188 8700. Please ensure you call is made during business hours (08:30 to 17:00 WST).

Reporting an offshore accident, dangerous occurrence or incident

To notify NOPSEMA of an accident, dangerous occurrence, environmental or structural (well) integrity incident call 1300 674 472. This line will be answered directly, at any time, depending on the type of incident chosen from the menu options.

Outside of office hours, on weekends and public holidays, you may leave a voicemail with your contact details and, dependent on the incident, your call will be returned within 2 hours (from 0800hrs to 2200hrs AWST). All other calls will be returned as soon as possible on the following day.

For more information see our report an incident page.

Feedback and complaints

We value your feedback. You can submit a complaint, raise a concern, provide information, give a compliment or make a suggestion to help us improve.

To provide NOPSEMA with your feedback or to make a complaint please email feedback@nopsema.gov.au.

Our Regulatory Services Charter outlines our service standards and expectations to ensure our interaction with you emphasises timeliness, professionalism and courtesy.

Media enquiries

NOPSEMA requests media enquiries are made in writing via email to communications@nopsema.gov.au. Enquiries are responded to during Australian Western Standard Time (GMT/UTC +8:00) business hours.

For urgent media enquiries contact Nicola Brischetto, Assistant Director of Communications and External Affairs on +61 (0) 427 351 012 

NOPSEMA office locations

Head office

Address: Level 8, 58 Mounts Bay Road, PERTH WA 6000

Post: GPO Box 2568 PERTH WA 6001

Phone: +61 (0)8 6188 8700

Regional office

Address: Level 25, 140 William Street, MELBOURNE VIC 3000

Post: PO Box 552, Collins Street West VIC 8007

Telephone: +61 (0)8 6188 8700

 

 

Page last updated: October 5, 2021 6:23pm